Frequently Asked Questions

What Happens if a container is broken and the goods is Damaged too ? 

When a container is broken and the goods inside are also damaged, several actions are typically taken:

Assessment of Damage: The first step is to assess the extent of the damage to both the container and the goods. This may involve inspecting the container for any structural issues or signs of mishandling. Additionally, the damaged goods are examined to determine the nature and extent of the damage.

Documentation: It is important to document the damage thoroughly. This includes taking photographs or videos of the damaged container and goods, noting any visible signs of mishandling or improper packaging, and recording relevant details such as container numbers, seal numbers, and cargo descriptions.

Notification: The party responsible for the shipment, which could be the consignee, the shipper, or the freight forwarder, should be promptly notified about the damage.
They need to be informed about the situation and provided with all relevant documentation and evidence of the damage.

Insurance Claim: If the shipment is insured, the insurance company should be notified of the damage.
The necessary documentation, such as the survey report, photographs, and invoices, will be required to support an insurance claim.
The insurance company will guide the process of filing a claim and provide instructions on the necessary steps to take.

Salvage and Recovery: Depending on the nature of the damage, efforts may be made to salvage or recover any salvageable goods.
This could involve repackaging undamaged items or repairing damaged goods if possible. Salvage operations may also be necessary to recover any goods that are stuck or damaged due to the container's condition.

Investigation and Liability: If the damage occurred during the transportation process, an investigation may be conducted to determine liability.
This could involve examining shipping records, reviewing handling procedures, and assessing any potential negligence or mishandling by the involved parties, such as carriers or terminal operators.

Resolution: The resolution of the situation will depend on various factors, including the terms of the shipping contract, insurance coverage, and the willingness of the parties involved to cooperate and reach a settlement. This may involve compensation for the damaged goods, repairs or replacement of the container, or negotiation between the parties to resolve any disputes.

It's important to consult with legal and logistics professionals, such as freight forwarders or lawyers specializing in shipping and transportation, to navigate the specific circumstances and ensure the appropriate steps are taken to address the damaged container and goods.

Why i Need surveyor om my Discharging / Loanding Operation of a vessel ?

Having a surveyor present during the discharging/loading operation of a vessel offers several benefits and serves important purposes:

Independent Verification: A surveyor acts as an independent party to verify the quantity and condition of the cargo being loaded or discharged. They provide an unbiased assessment and confirmation of the cargo's quantity, quality, and compliance with the agreed-upon terms and conditions. Cargo

Loss Prevention: A surveyor helps to prevent cargo loss or damage during the loading or discharging process. They ensure that proper handling procedures are followed, monitor for any mishaps or irregularities, and intervene if necessary to prevent any potential issues that could lead to cargo loss.

Quality Assurance: A surveyor checks the condition of the cargo during the loading or discharging operation to ensure that it meets the required quality standards. They may inspect packaging, assess for any signs of damage or contamination, and ensure compliance with relevant regulations or industry standards.

Documentation and Reporting: The surveyor provides detailed documentation and reports regarding the loading or discharging operation. This documentation includes information about the cargo's condition, quantity, and compliance with contractual obligations. These reports serve as essential records for insurance purposes, legal disputes, and future reference.

Dispute Resolution: In case of any disputes or discrepancies arising during the loading or discharging operation, having a surveyor on-site helps facilitate the resolution process.
They can provide expert opinions, conduct investigations, and present factual evidence to help resolve any conflicts between the involved parties.

Risk Mitigation: By having a surveyor present, the risk of errors, misunderstandings, or fraudulent activities during the loading or discharging operation is reduced.
Their presence helps mitigate risks associated with cargo loss, damage, or disputes, thereby protecting the interests of all parties involved.

Compliance and Regulatory Requirements: Certain cargoes may have specific regulatory requirements or handling procedures.
A surveyor ensures compliance with these regulations and verifies that all necessary protocols are followed during the loading or discharging operation.

Overall, having a surveyor present during the discharging/loading operation of a vessel adds an extra layer of oversight, ensuring transparency, accuracy, and compliance. Their expertise and independent assessment contribute to the smooth execution of the operation, risk mitigation, and maintaining the integrity of the cargo handling process.

Why i Need an Audit befor Chartering a Vessel ?

Conducting an audit before chartering a vessel is important for several reasons:

Risk Assessment: An audit allows you to assess the vessel's overall condition, safety protocols, and compliance with industry standards. It helps identify any potential risks or deficiencies that may affect the safe operation of the vessel during the charter period.

Due Diligence: By conducting an audit, you demonstrate due diligence as a charterer. It shows that you are taking necessary steps to ensure the vessel's suitability for the intended purpose and the safety of the cargo, crew, and environment.

Compliance with Regulations: An audit helps ensure compliance with applicable regulations and international standards. It verifies that the vessel meets the necessary certifications, class requirements, and statutory obligations, reducing the risk of regulatory non-compliance during the charter period.

Operational Efficiency: An audit allows you to evaluate the vessel's operational capabilities and efficiency.
It helps identify any areas for improvement, potential operational bottlenecks, or issues that may affect the vessel's performance during the charter, enabling you to make informed decisions.

Financial Considerations: Conducting an audit helps assess the vessel's value for money. It allows you to evaluate the vessel's condition, maintenance history, and market competitiveness in terms of charter rates, fuel consumption, and operational costs.
This information helps you negotiate favorable charter terms and ensures you are making a sound financial decision. Risk Mitigation: An audit assists in mitigating risks associated with chartering a vessel. It helps identify potential areas of concern, such as equipment malfunctions, inadequate safety procedures, or crew training deficiencies.
Addressing these issues proactively minimizes the risk of accidents, cargo damage, delays, or legal disputes during the charter.

Reputation and Liability Management: By conducting an audit, you protect your reputation and minimize liability.
It demonstrates that you have taken reasonable measures to ensure the vessel's seaworthiness and compliance. In case of any incidents or disputes, having an audit report helps establish a clear record of the vessel's condition at the time of charter and protects your interests.
In summary, conducting an audit before chartering a vessel is essential for risk assessment, due diligence, compliance with regulations, operational efficiency, financial considerations, risk mitigation, and reputation/liability management.
It ensures that you make an informed decision, minimize potential risks, and have a smooth and successful chartering experience.

Why I Need an Independent surveyor in Oil Spill Incident 

Having an independent surveyor in an oil spill incident is crucial for several reasons:

Objective Assessment: An independent surveyor provides an unbiased and objective assessment of the oil spill incident. They have no affiliations or conflicts of interest with any involved party, ensuring that their evaluation is based solely on the facts and evidence at hand.

Expertise and Experience: Independent surveyors are professionals with specialized knowledge and experience in handling oil spill incidents.
They possess expertise in assessing the extent of the spill, evaluating the environmental impact, and determining the appropriate cleanup and remediation measures.

Verification of Claims: In the aftermath of an oil spill, various parties may be involved, including the responsible party, affected parties, and insurance companies. An independent surveyor verifies the claims made by these parties regarding the extent of the spill, the damage caused, and the costs associated with cleanup and remediation.
Their impartial evaluation adds credibility to the claims and facilitates fair resolution and compensation.

Compliance and Regulations: Oil spills are subject to numerous environmental regulations and legal requirements. An independent surveyor ensures that all necessary protocols and regulations are followed during the cleanup process.
They help verify compliance with local, national, and international laws, ensuring that the responsible party fulfills its obligations and avoids legal repercussions.

Evidence Collection: Independent surveyors play a crucial role in collecting and documenting evidence related to the oil spill.
They gather samples, conduct surveys, and take photographs to establish the extent of the contamination, identify the affected areas, and document the environmental impact.
This evidence is invaluable in determining liability, calculating damages, and supporting legal proceedings, if necessary.

Transparency and Trust: The presence of an independent surveyor enhances transparency and fosters trust among all stakeholders involved in the oil spill incident.
Their impartial evaluation and professional expertise instill confidence in the accuracy and integrity of the assessment process.
This transparency helps in resolving disputes, reaching consensus on cleanup measures, and rebuilding trust between the parties affected by the spill.

Regulatory Compliance and Reporting: Independent surveyors ensure compliance with reporting requirements imposed by regulatory bodies and authorities.
They assist in preparing accurate and comprehensive reports on the oil spill incident, including the extent of the spill, cleanup efforts, environmental impact, and compliance with regulations.
These reports are crucial for regulatory compliance and help in demonstrating transparency and accountability. In summary, an independent surveyor in an oil spill incident provides an objective assessment, brings expertise and experience, verifies claims, ensures compliance with regulations, collects evidence, enhances transparency and trust, and facilitates regulatory compliance and reporting.
Their involvement is essential for a fair and effective response to the oil spill, environmental protection, and the resolution of disputes and claims.